Privacy Policy

Last updated: August 2025

One With Whales (“we,” “our,” “us”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under Canadian privacy laws.

1. Information We Collect

When you book or join an expedition, we may collect:

  • Contact details (name, email, phone number).

  • Travel information (passport details, flight itineraries, emergency contacts).

  • Payment information (processed securely by third-party providers such as Stripe or Wise — we do not store full credit card details).

  • Health and safety information you choose to share (such as dietary restrictions, allergies, or medical conditions relevant to your participation).

2. How We Use Your Information

We use your information only for:

  • Organizing and delivering your expedition (bookings, permits, logistics, safety).

  • Communicating with you about your trip or related services.

  • Processing payments and issuing invoices.

  • Meeting legal, tax, and insurance obligations.

  • Sharing updates and offers, if you’ve opted into our mailing list (you can unsubscribe anytime).

3. Sharing Your Information

We do not sell or rent your data. We may share limited necessary information with:

  • Local partners (boat operators, accommodations, guides) to arrange logistics.

  • Payment processors (e.g., Stripe, Wise).

  • Government or regulatory authorities, where required by law.

4. How We Protect Your Information

We take reasonable steps to protect your data against loss, theft, or unauthorized access. This includes secure storage, limited access, and use of trusted third-party providers.

5. Your Rights

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your information.

  • Withdraw consent for certain uses (subject to legal or contractual restrictions).

  • Request deletion of your personal information, where legally possible.

6. International Transfers

As our expeditions take place worldwide, your information may be shared with partners outside Canada for logistical purposes. We ensure these partners handle your data responsibly and only for the purposes stated.

7. Data Retention

We keep your information only as long as necessary to fulfill the purposes described above or as required by law (for example, financial records must be retained for tax compliance).

8. Contact Us

If you have questions or requests regarding your personal information, please contact us directly.